Terms and Conditions

Effective Date: January 30, 2026

Welcome Wagon® (“we”, “our”, or “us”) helps entities (“you”, “your”, or “Advertiser”) by offering advertisement campaigns and other services (“Services”). The following Terms and Conditions (these “Terms and Conditions” and, together with the Insertion Form(s), the “Agreement”) outline Advertiser’s obligations when using the Services. Any reference to “you”, “your”, and “Advertiser” in the Terms and Conditions refers to you and any legally recognized entity that is the account subscriber to the Services. THESE TERMS AND CONDITIONS INCLUDE A CLASS ACTION WAIVER. DETAILS ARE SET FORTH BELOW.

Program Acknowledgments

A CREATIVE PROOF FOR ALL NECESSARY PRODUCTS WILL BE EMAILED TO YOU. UNLESS THE ADVERTISER NOTIFIES WELCOME WAGON® OF ANY ADJUSTMENTS WITHIN FORTY-EIGHT (48) HOURS, THE CREATIVE PROOF WILL BE DEEMED APPROVED AND MOVED TO PRODUCTION.

Advertiser acknowledges that advertising campaign volumes—whether print, digital, direct mail, or otherwise—may vary from month to month due to factors such as market conditions, audience availability, geographic limitations, and data fluctuations outside of our control. Unless otherwise specified in writing, pricing is based on anticipated or allocated volume (e.g., impressions, mailings, or placements), which Advertiser reserves in advance. Actual delivery quantities may fluctuate, and Welcome Wagon® does not guarantee exact delivery numbers in every cycle or period. Advertiser will be billed for the reserved/anticipated volume, regardless of whether actual delivery meets, exceeds, or falls short of that estimate, unless otherwise agreed in writing.

The email and social media component of the digital program is subject to availability, and the quantity may vary from month to month.

Welcome Wagon® will make commercially reasonable efforts to optimize delivery and maintain campaign consistency. In the event of any significant or ongoing changes in deliverable volume, Welcome Wagon® will flag the campaign for internal review and will communicate with Advertiser to discuss potential options, including campaign adjustments or other solutions at our discretion.

By accepting these Terms and Conditions, Advertiser acknowledges that billing is for campaign access and reservation of advertising space or service capacity, not a guaranteed delivery count.

We are not responsible for any marks, scuffs, bending, or other damage to print products resulting from USPS handling or during transit.

This Agreement may be terminated by us at any time and for any reason in our sole discretion, subject to reimbursement for any service(s) not provided.

Payment Terms

Advertiser agrees to pay the rate(s) specified on the Insertion Form for distribution of the products. Advertisers who have elected to pay monthly by check will be invoiced with the amount due within twenty (20) days from the date thereof. Prepay contracts will not be published until payment is received in full and any successive terms will be billed monthly. A late payment charge, equal to the lesser of (a) 1.5% per month, or (b) the maximum amount allowable by law, will be added to all past due amounts. Advertiser acknowledges that any set-up fee, monthly fees and annual fees are nonrefundable, and shall continue to be payable as and when required.

Auto Debit Payment Information

Advertiser authorizes Welcome Wagon® to initiate debit entries to your bank account based on the terms set forth within this Agreement. You further authorize the financial institution (“Bank”) named to debit these entries from your account. These payments will be debited on or about the 1st day of each applicable month. This authorization is to remain in full force and effect until Welcome Wagon® receives notification of a requested change from you and has a reasonable opportunity to act on it.

Billing, Automatic Renewal, Term and Termination

The initial term of this Agreement (the “Initial Term”) will begin on the date that your listing is first published and will continue for the period set forth on the Insertion Form. Because this Agreement is for a fixed term and is not month-to-month, you are financially obligated to pay the full contract amount even if such amount is paid in monthly installments. If the Advertiser elects to terminate this Agreement before the end of the Initial Term, or otherwise fails to make monthly payments as agreed, the remaining balance for the full Initial Term will become immediately due and payable. Early cancellation does not relieve you of your obligation to pay for the outstanding remainder of the contract amount.

AUTOMATIC RENEWAL DISCLOSURE: IF AUTORENEWAL IS ELECTED, UPON EXPIRATION OF THE INITIAL TERM, THIS AGREEMENT WILL AUTOMATICALLY RENEW FOR SUCCESSIVE TERMS EQUAL IN DURATION TO THE INITIAL TERM (EACH, A “RENEWAL TERM”) UNLESS THE ADVERTISER PROVIDES WRITTEN NOTICE OF NONRENEWAL AT LEAST THIRTY (30) DAYS PRIOR TO THE END OF THE INITIAL OR ANY THEN-CURRENT RENEWAL TERM, AS APPLICABLE.

Welcome Wagon® reserves the right to increase the Advertiser’s contract total, in its sole discretion, in the event of postage rate increases or other cost increases. These adjustments may occur at any time during the Initial Term of the Agreement or any Renewal Term, and the Advertiser will be notified in writing at least thirty (30) days prior to the effective date of such changes.

During any Renewal Term, the payment terms specified on the Insertion Form and herein will be the same as during the Initial Term. However, Welcome Wagon® reserves the right to change the pricing of our products or services at the beginning of any Renewal Term. If we do, the Advertiser will be notified in writing at least sixty (60) days prior to the effective date of such changes. If you do not agree to the new pricing, you may choose not to renew your subscription by following the notice of nonrenewal instructions herein before the renewal date. Continued use of the Services after the renewal date constitutes your agreement to the updated pricing.

If the Advertiser elects to terminate this Agreement prior to the end of any then-current Renewal Term, the Advertiser agrees to pay a termination fee equal to fifty percent (50%) of the remaining, unpaid contract value in that Renewal Term. The parties acknowledge and agree that this fee represents a reasonable estimate of damages and does not constitute a penalty. The termination fee shall be due and payable immediately upon cancellation.

YOU MAY CANCEL OR PROVIDE NOTICE OF NONRENEWAL BY CONTACTING US AT HELLO@WELCOMEWAGON.COM.

General Terms

Modification: Welcome Wagon® may amend these Terms and Conditions from time to time. Updated Terms and Conditions will be posted online with an updated effective date. Welcome Wagon® will provide Advertiser at least thirty (30) days’ prior written notice of any material amendment. Advertiser’s continued use of the products or services on or after the effective date of any amendment shall constitute Advertiser’s acceptance of the amended Terms and Conditions. Welcome Wagon® may modify the format of the products and amend areas where products are distributed at any time without notice to the Advertiser. This Agreement may not be altered or varied by oral agreements.

General: Welcome Wagon® shall be entitled to all costs and fees associated with collecting any amounts due under this contract. If any provision herein is deemed unenforceable, the remaining provisions shall remain in full force and effect. Welcome Wagon® shall not be liable for failure or delay in performing its obligations hereunder if such failure or delay is due to circumstances beyond its reasonable control, including, without limitation, acts of any governmental body or failure of software or equipment. Welcome Wagon’s® liability under this Agreement shall be limited to direct measure damages up to a maximum of the amounts paid by Advertiser to Welcome Wagon® pursuant to this Agreement. The Terms and Conditions (or Agreement, as applicable) constitute the entire agreement between you and us concerning the Services and supersede all prior or contemporaneous communications of any kind between you and us with respect to the Services. If any provision of these Terms and Conditions is held by a court or other tribunal of competent jurisdiction to be invalid, void, or unenforceable, such provision shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall remain in full force and effect. No waiver of any provision of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision. Nothing in the Terms and Conditions creates any right of action on the part of any third party, except for the Welcome Wagon® Parties and suppliers or others who are party to written agreements with us explicitly giving them third party beneficiary rights.

Warranty

The Services are provided on an “as is” basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, Welcome Wagon®, its parents, affiliates, and their respective officers, directors, employees, contractors, shareholders, agents, representatives, licensors, licensees and suppliers (collectively, the ” Welcome Wagon® Parties”) disclaim all warranties, express, implied, statutory, and otherwise, in connection with the Services and your use of or transactions with us or other third parties, including any implied warranties of title, merchantability, fitness for a particular purpose, satisfactory quality, security, accuracy, availability, use of reasonable care and skill, and non infringement, as well as warranties arising by usage of trade, course of dealing, and course of performance.

Claims of Copyright Infringement

In accordance with the Digital Millennium Copyright Act (“DMCA”), we will respond promptly to properly reported claims of copyright or trademark infringement. If you are a copyright or trademark owner (or authorized to act on behalf of the copyright or trademark owner) and believe that your work’s copyright or trademark has been infringed, please report your notice of infringement to us by providing our Designated Agent with a written notification of claimed infringement that includes substantially the following: (i) a physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest, (ii) identification of the copyrighted work claimed to have been infringed, (iii) a description of where the material that you claim is infringing is located within the Services, (iv) information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an e-mail address, (v) a signed statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law, and (vi) a signed statement that the information in the notification is accurate, and under penalty of perjury, that you are the copyright owner or you are authorized to act on behalf of the owner. Notification pursuant to the DMCA should be submitted to:

Welcome Wagon®
Attn: Legal Department
2319 Oak Myrtle Lane #104
Wesley Chapel, FL 33544
hello@welcomewagon.com

Limitation of Liability

In no event will we be liable to you or any third party for any cost of cover, lost profits or direct, indirect, incidental, special, punitive, or consequential damages whatsoever arising out of, based on, or resulting from your use of the Services and your use of, or transactions with, us or other third parties, whether based on warranty, contract, tort, negligence or any other legal theory, whether or not such damages are foreseeable and whether or not we are advised of the possibility of such damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. In no event will the collective liability of the Welcome Wagon® Parties arising out of or in connection with the Terms and Conditions, the Services, and your use of, or transactions with, us or other third parties exceed the lesser of (a) the amount you have paid to Welcome Wagon® for use of the applicable Services in the preceding 12-month period or (b) if you have not had any payment obligations to Welcome Wagon®, one hundred dollars. Any claims relating to the Terms and Conditions must be brought within one (1) year from the date the cause of action arose. Claims brought after such period will be VOID.

Indemnification

You agree to indemnify, defend and hold harmless the Welcome Wagon® Parties from and against any claims, disputes, demands, losses, obligations, liabilities, expenses, damages and costs (including attorneys’ fees) due to or arising out of any violation by you of any of the Terms and Conditions or applicable laws. We reserve the right, at our own cost and sole discretion, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses.

Disputes

Class Action Waiver: Any dispute or claim arising out of or relating in any way to the Terms and Conditions, your access to or use of the Services or any relationship between us, including the validity, applicability or interpretation of the Terms and Conditions (any of these, a “Dispute”) will be conducted only on an individual basis and not in a class, consolidated or representative action or arbitration or as a named or unnamed member in a class, consolidated, representative or private attorney general legal action. Your access and continued use of the Services signifies your explicit consent to this waiver.

Venue: We each waive any right to a jury trial and agree that any Dispute shall be brought only in courts of competent jurisdiction located Florida. You hereby submit to the personal jurisdiction and venue of such courts and waive any objection on the grounds of venue, forum non conveniens or any similar grounds with respect to any such proceeding.

Governing Law: You agree that the Terms and Conditions and any Dispute will be governed solely by United States and Florida state law, without regard to conflict of law provisions.

Attorneys’ Fees: If any of the Welcome Wagon® Parties take legal action against you as a result of your violation of these Terms and Conditions, the Welcome Wagon® Parties will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to the Welcome Wagon® Parties.

Contact Us: If you have questions about these Terms and Conditions, please contact us by email at hello@welcomewagon.com or in writing at: 2319 Oak Myrtle Lane #104, Wesley Chapel, FL 33544.